Website Privacy Policy

Lumi House LLC doing business as Lumi Acupuncture
Dr. Lyndsey | Ecology of Care  |  drlyndsey.com
Effective September 16, 2026

This Website Privacy Policy explains how Lumi House LLC, an Oregon limited liability company doing business as Lumi Acupuncture, collects, uses, and shares personal information through drlyndsey.com and its related webpages (the Website). Dr. Lyndsey | Ecology of Care is the public-facing name used on the Website.

This policy applies only to information collected through the Website. It does not govern patient health information submitted through PracticeQ, Cerbo, or another secure patient portal. Patient health information is handled under the applicable Notice of Privacy Practices and patient agreements.

Information We Collect

We collect only the information reasonably needed to operate the Website and provide the materials or communications you request.

·   Information you provide. Your name, email address, phone number, communication preferences, and the content of a message you submit through a Website form.

·   Newsletter and Living Library information. Your email address and related subscription or access information when you sign up for newsletters or request downloadable guides.

·   Technical and usage information. Internet Protocol address, browser and device type, operating system, referring page, pages viewed, and dates or times of visits. Squarespace and its service providers may collect this information automatically through cookies and similar technologies.

The Website does not process payments, schedule clinical care, conduct telehealth visits, or intentionally collect medical histories, symptoms, laboratory results, or other patient health information. Please do not submit health information through the general Website contact form, ordinary email, or newsletter forms.

How We Use Information

·   Respond to you. To answer a message, provide requested information, or direct you to the appropriate secure portal.

·   Provide newsletters and resources. To deliver communications or Living Library materials you requested and manage your subscription preferences.

·   Operate and improve the Website. To maintain functionality, understand general use, troubleshoot problems, and protect the Website from fraud, misuse, or security threats.

·   Meet legal obligations. To comply with applicable law, respond to lawful requests, and protect our rights or the safety of others.

We send marketing or newsletter emails only when you have asked to receive them or when otherwise permitted by law. You may unsubscribe at any time using the link in an email.

Patient Portals and Third Party Services

Links on the Website may take you to third-party services. PracticeQ is used for Lumi Acupuncture scheduling, patient management, payment, registration, and telehealth services. Cerbo is used for patients receiving care through SHIFT Functional Medicine. Those services collect information under their own terms, privacy practices, and security procedures. Information collected through Cerbo for SHIFT care is managed by SHIFT Functional Medicine.

Once you leave the Website, the privacy policy of the destination service applies. We encourage you to review it before submitting information.

Cookies and Website Analytics

The Website is hosted by Squarespace. Squarespace may use cookies and similar technologies that are necessary to provide, secure, and maintain the Website. Squarespace may also provide aggregated or limited analytics about Website visits and performance.

Cookies are small files stored on a browser or device. You can limit or delete cookies through your browser settings. Blocking essential cookies may affect Website functionality. If a page includes embedded content from another service, such as a video or social-media feature, that provider may collect technical information or set its own cookies. Its privacy policy will govern that activity.

We do not sell personal information. We do not use information you submit through Website forms for cross-site behavioral advertising. If our analytics, advertising, or cookie practices materially change, we will update this policy and provide any choices required by law.

When We Share Information

We may share personal information in the following limited circumstances:

·   Service providers. With Squarespace and other vendors that help us host, secure, maintain, or communicate through the Website, subject to their applicable agreements and privacy practices.

·   Legal and safety reasons. When disclosure is required by law or reasonably necessary to respond to legal process, protect rights or safety, investigate misuse, or prevent fraud or security incidents.

·   Business changes. In connection with a merger, reorganization, financing, sale, or transfer of all or part of the business, subject to applicable law.

·   With your direction or consent. When you ask us to share information or otherwise consent to the disclosure.

Data Retention and Security

We retain personal information for as long as reasonably necessary for the purposes described in this policy, to maintain appropriate business records, and to meet legal obligations. Retention periods vary based on the type of information and the reason it was collected.

We use reasonable administrative and technical measures appropriate to the information we maintain. No internet transmission or electronic storage system is completely secure, so we cannot guarantee absolute security.

Your Choices and Privacy Requests

You may unsubscribe from marketing emails at any time. You may also contact us to request access to, correction of, or deletion of personal information collected through the Website. We will respond as required by applicable law and may need to verify your identity. Some information may be retained when required for legal, security, or recordkeeping purposes.

Children

The Website is not directed to children under 13, and we do not knowingly collect personal information from a child under 13 through the Website. A parent or legal guardian should contact us if they believe a child has submitted personal information without appropriate permission.

Visitors Outside the United States

The Website is operated from the United States. If you access it from another country, your information may be processed in the United States, where privacy laws may differ from those in your location. Website availability does not mean that every service described on the Website is available in every jurisdiction.

Changes to This Policy

We may update this policy when our Website practices, service providers, or legal obligations change. The effective date at the top identifies the current version. Material changes will be posted on the Website.

Contact

Questions or privacy requests may be directed to Lumi House LLC doing business as Lumi Acupuncture at hello@drlyndsey.com, 541-224-7012, or through the contact form on drlyndsey.com. Please do not include medical or other sensitive health information in ordinary email or the Website contact form.